Alexa! – Will ChatGPT take my job?

We were lucky enough to hear the team at Mercer present their 2023 Global Talent trends report at a recent career networking event. One fact that stuck out is that 50% of workers will need reskilling by 2025, but does this mean that our jobs are at risk?

As artificial intelligence continues to advance, many people are understandably concerned about the potential for AI to replace human workers. This concern is especially relevant in the Middle East, where automation is on the rise and there is a growing need for workers to adapt to the changing job market.

Dubai, in particular, has been at the forefront of AI adoption in the region. In 2017, the Dubai government launched the “Dubai Artificial Intelligence Strategy,” which aims to make the city a hub for AI innovation and development. The strategy includes initiatives such as the creation of an AI ethics board and the development of an AI-powered government service centre.

Banks and financial institutions in Dubai have increasingly implemented AI-powered systems to automate various tasks, such as data entry, transaction processing, and risk assessment.

Many banks in Dubai have, in fact, deployed chatbots that can handle customer service inquiries, reducing the need for human customer service representatives. AI algorithms can also be used to analyse large amounts of financial data and generate insights, which were previously performed by human analysts. As well as, the use of robo-advisors, AI-powered systems that can provide personalised investment advice to clients. These systems also use algorithms to analyse a client’s financial situation, investment goals, and risk tolerance to generate investment recommendations, replacing the need for human financial advisors in some cases.

So, with all of this AI development happening in Dubai and the Middle East, should workers be worried about losing their jobs to AI-powered systems like Chat GPT and Alexa? The short answer is no, not necessarily.

While it is true that AI can automate certain tasks and improve efficiency, there are still many jobs that require human skills and expertise. According to the report by the World Economic Forum ( , the top skills that will be in demand in 2025 include critical thinking, problem-solving, and creativity – all skills that AI currently cannot replicate.

In fact, PwC Middle East reported that AI is expected to create over 540,000 new jobs in the UAE alone by 2030, particularly in the areas of healthcare, education, and transport. (

To meet this demand for AI skills, there are already many training programs and initiatives underway in Dubai and the Middle East. For example, the Dubai Future Academy offers a range of courses on AI, blockchain, and other emerging technologies. Additionally, the Dubai government has launched the “One Million Arab Coders” initiative, which aims to teach one million young Arabs how to code and build their own start-ups.

Of course, reskilling is not just about learning new technical skills. Soft skills such as critical thinking, creativity, and emotional intelligence are also becoming increasingly important in the new economy. According to the World Economic Forum, these skills will be in high demand in the coming years, as they are difficult for machines to replicate.

So, while the future of work may be uncertain, there are many opportunities for workers in Dubai and the Middle East to acquire the skills they need to succeed. By being proactive and taking advantage of the many training and upskilling programs that are available, workers can position themselves to thrive in the new economy. With the right skills and mindset, the future is full of exciting possibilities.

Recent Posts

Inspire Selection – Certified Great Place to Work

Inspire Selection is delighted to share the incredible news that we have achieved the prestigious certification as a Great Place to Work®! We couldn’t be more thrilled - it is a true testament to the dedication and commitment of our exceptional team. We all work hard...

Company Culture: Why It Matters and How to Build It

In today's competitive business world, company culture is crucial. It has a direct impact on the success and sustainability of an organisation. A strong and positive company culture leads to engaged employees, attracts top talent, and drives innovation. We explore why...

6 Tips to Make Job Offers that Attract and Retain Top Talent

Recruiting top talent is one of the most important challenges facing businesses in the UAE. With a highly competitive job market, it can be difficult to stand out and attract the best candidates. However, making a job offer that not only attracts but also retains top...

Overcoming Gender Bias in the Selection Process

International Women's Day is just around the corner, and it's an important opportunity to celebrate the social, economic, cultural, and political achievements of women all around the world. Here in Dubai, there is no shortage of amazing women who are breaking down...

Inspire Selection – Higher Education – Lynne

We are delighted to announce that Lynne Whelehan Sheehan has joined the Inspire Selection Higher Education team.  Lynne, is an experienced Human Resources professional with 15 years’ experience in education, government and private sectors has attained an MBA and...

Document Attestation

In the UAE you will need to get documents and certificates attested before applying for your visa. Attestation is a procedure of authenticating a document by an authorised person, a department or an authority using their seal and signature to guarantee it’s...